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Terms of Use

Last updated October 9, 2026

Plain-language terms for using this site and holding an Equora membership — what we provide, what independent providers provide, what memberships cost, and the rules for cancelling a membership or a visit.

About these terms

These terms govern your use of equoramiami.com and the Equora membership program operated by Equora Wellness. By using the site or requesting an evaluation you agree to them. If you don't agree, please don't use the site.

Who provides your care

Equora Wellness runs the membership program, the network, and this site. Clinical care is delivered by independent licensed physical therapists who are licensed, insured, and background-checked before joining the network. Members choose their provider and can keep seeing the same one.

No provider-patient relationship from the site

Browsing this site, reading a condition guide, or submitting the booking form does not create a provider-patient relationship. That relationship begins when you are scheduled with, and seen by, a licensed physical therapist. Nothing on this site is a diagnosis or a treatment recommendation for you.

Not for emergencies

Equora is not an emergency service. If you have a medical emergency, call 911 or go to the nearest emergency department. The condition guides list warning signs that need urgent medical care — if you notice them, seek care immediately rather than requesting a visit here.

Memberships and pricing

Current memberships, billed monthly:

  • Foundation — $149/mo
  • Move — $275/mo
  • Active — $499/mo
  • Performance — $899/mo

Annual billing saves 10%. Every membership has a minimum term of 3 months. The Initial Evaluation is $200 and typically takes 45–60 minutes. A superbill can be provided to submit for insurance claims.

Cancelling a membership

You can request cancellation from the Membership page of your account. Because every membership carries a minimum 3-month term, there is no refund if you cancel before that minimum has run. After the minimum term, cancellation takes effect at the end of the current billing period.

Cancelling or rescheduling a visit

Please give at least 24 hours' notice to cancel or reschedule a scheduled visit. The provider has held that time for you.

  • First time — no penalty.
  • Second time — 50% of the session fee.
  • Third time and after — 100% of the session fee.

Your account

Keep your sign-in details confidential and don't share your account with anyone else. Tell us promptly if you believe someone else has used it. You're responsible for activity that happens under your sign-in.

Acceptable use

Use the site for its intended purpose: requesting care, managing your membership, and reading our guides. Don't submit another person's information without their permission, don't attempt to reach or interfere with parts of the site you aren't authorized to use, don't copy or reuse our content without permission, and don't use the site for anything unlawful.

Our content

The text, design, and guides on this site belong to Equora Wellness or are used with permission. You may read and share them for your own use; you may not republish or sell them without our written consent. The medical reference sources listed on condition guides belong to their publishers.

Disclaimers

We keep the site running and accurate, but we provide it "as is" without warranties of any kind, including that it will be uninterrupted or error-free. Our condition guides are general education. They aren't medical advice for you and they aren't a substitute for an individual evaluation by a licensed physical therapist.

Limitation of liability

To the fullest extent the law allows, Equora Wellness isn't liable for indirect or consequential losses arising from use of the site, and our liability for anything covered by these terms is limited to the amount you have paid for your current membership period. Clinical care is delivered by independent licensed providers who carry their own professional insurance.

Changes to these terms

We may update these terms as the service changes. The revised version is posted here with a new "Last updated" date, and continuing to use the site means you accept it.

Governing law and contact

These terms are governed by Florida law. Questions, requests, or concerns: email equorawellness@gmail.com or call (561) 312-5962. We're open daily from 7:00 AM to 7:00 PM and serve Downtown Miami, Brickell, Edgewater, Wynwood, Coral Gables, Coconut Grove, South Beach, North Beach, Miami Beach, Venetian Islands, and Key Biscayne.

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